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Frequently Asked Questions

 

When is the Ice Arena open?

We are open for Public Skating, Figure Skating, Ice Hockey, Private Skating Lessons, Learn to Skate Courses, Private Hires and Parties Monday to Friday 6.00am – 10.00pm, Saturday 6.30am – 7.00pm & Sundays 6.45am – 6.00pm.

Please click here to view the timetable.

Do I need to book?

For Public Skating sessions, all you need to do is turn up and pay at our Reception. For Figure Skating, Private Lessons, Learn to Skate Courses, Private Hires and Parties, you need to book and pay in advance.

Please click here to view the timetable.

Do I need any equipment?

Only a pair of skates – but you can hire them if you haven’t got your own. Our skates range from baby size 5 up to adult size 14. We also have twin blade “bob skates” available for those not big enough to fit junior size 5.

How long are public skate sessions?

Sessions are 1.5 hours each.

What do I need to wear?

It’s chilly so we advise you wear a couple of layers. Make sure you are comfortable and covered up.

We also recommend gloves and a spare pair of socks for comfort – don’t worry if you haven’t brought them, we sell them both at our Receptions.

Where can I leave my belongings?

We have a number of free lockers in the Ice Arena – £1.00 coin/trolley token operated (coin/token returnable).

How old do I need to be?

Ice skating is perfect for any age. It’s great for tiny tots or speed skating grannies! Don’t forget, under 3’s skate for free!

What if I can’t skate?

Don’t worry a lot of people who visit us have never been ice skating before and learning is half the fun! We have friendly staff on hand to make sure you’re safe and we have penguin and snowmen stability aids available for hire at £3 for 30 minutes.

However, if you wanted some extra tuition, we offer Learn to Skate courses for all ages and abilities as well as Private Lessons with our resident Ice Coaches.

Can I ice skate if I have a disability?

There is a dedicated weekly SNAPS/Disability skating session for disabled users and their families which takes place every Friday 9.30am–10.30am. However, disabled users are not restricted to this session alone.

The Ice Arena is accessible for disabled/wheelchair users (with their appropriate carer/support present) and our friendly staff are on hand to help you onto/off the ice if needed.

Please click here to view the timetable.

What refreshments are available?

Watch out for the exciting re-opening of our café facilities coming to the centre soon!

We also have a number of sweets, snacks and hot/cold drinks machines in the Ice Arena.

Do you do Birthday Parties?

Yes – only the coolest parties in town! Head over to the groups and parties page to find out everything you need to know.

Please click here to view the timetable.

Can I hire the Ice Arena?

The Ice Arena is available for hire for private parties and corporate events – please call 01642 551381 for more details.

Do you do any special events?

We host a number of different events throughout the year, including Avalanche Foam Parties and Full Moon UV Parties amongst many seasonal events – which we hope to return to the timetable soon!

Check the events page and keep up to date with what’s happening on our social media.

Do you have any offers on?

Check the Offers page for up to date details of all promotional offers. Regular skaters may be interested in saving with a Sk8 Saver Card or Tees Active LiveWell or LiveMore discount card. Please visit the offers page for all the information.

Do you host Ice Hockey Matches?

The Ice Arena is the home of Billingham Ice Hockey Club – who have several teams in the Northern Section of the English National Ice Hockey League – including the Billingham Stars.
We are also the home of Cleveland Comets – the North East’s most prominent recreational ice hockey team.

We look forward to seeing you at the next game!

I enjoyed watching the Ice Hockey – how do I get involved?

Billingham Forum Ice Hockey School is suitable for those under 15 years of age and have basic skating skills. Sessions are taken by the Billingham Ice Hockey Club coaches, who will help develop you in the skills of the game!

The Hockey School returns to the centre’s programme in September – watch out for when the fun returns on our social media!

It was the kids first time and they absolutely loved it!

Jo - Middleton St.George
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