Adult and junior lessons run on a Thursday 18:30 – 19:30 and junior only lessons run on a Saturday 08:45 -10:00 (note the time of the lesson depends on the skill level of the pupil). You can join the waitlist by enquiring through the form on this page

A discussion with our admin team and ice coach will help determine the skating ability of the pupil so they can start at the right level on the ice.

All lessons are 30 minutes for both junior and adult lessons.

Please note that a one off £10 joining fee applies when joining the Learn to Skate Scheme. You or your child will then be eligible for Tees Active LiveMore activity prices for the whole duration whilst they are on the scheme. A LiveMore card provides fantastic savings on a variety of our activities, this includes anything from swimming, ice skating and soft play, to GoClimb and Air Trail as well as birthday parties!

When you enrol for lessons, you will create an online account where you can set up your direct debit for monthly payments. Alternatively credits can be purchased in blocks of 10 at a standard or LiveWell rate. For prices please see below.

If you are in receipt of a variety of benefits you can visit the venue in person to enrol for lessons with our LiveWell card. Please note you must bring proof of eligibility. For more on the LiveWell card please click here.

A pro-rata fee is a one-off payment which must be paid after completing your Direct Debit form. This payment covers the cost of Ice Skating lessons until the date of your first Direct Debit payment. This amount will vary depending on what date of the month you join the programme.

The Direct Debit payment plan is a rolling 30 day contract. The terms and conditions can be found on the reverse of the application form but there are no hidden admin fees. You do not have to pay for a minimum term, however, we do ask for 30 days’ notice in writing if you wish to cancel your membership. To cancel, please email icearena@teesactive.co.uk and include with your details.

The Learn to Skate programme is continuous and your child’s lessons may on occasion be due to take place on bank holidays. If this occurs, we will make the necessary adjustment to your next direct debit payment to take into consideration the cancellation of the lesson. The Learn to Skate programme breaks between Christmas and New Year for two weeks, these weeks have been removed from the price in advance.

Unfortunately, if a Direct Debit payment fails, we will attempt to contact you to take payment or attempt to take payment on the next direct debit run. If the account is not brought back up to date within this period, then we will class this as non-payment. This will result in you being removed from the programme. To avoid confusion and disappointment, please make sure payment is made as soon as possible, as we will not be able to teach anyone that is no longer registered.

In the unlikely event that lessons are cancelled due to lack of coaches and / or planned ice maintenance a refund will be supplied via your next direct debit payment being credited. If the closure is too short notice to make the adjustment on your upcoming payment we will endeavour to make the reduction to your next payment date. Please note that our scheduled Christmas break will not be refunded as this closure in service is factored into the monthly cost of the direct debit so it is not charged for.

Please make sure that your contact details are up to date so we can contact you regarding any cancellations. Contact a member of the reception team if you need to alter your contact information.

You’ll have your own Record of Achievement that will be signed by your or your child’s Ice Coach as you successfully pass each level. Embroidered badges and certificates can also be purchased at reception.

We ask that you communicate any issues with the venues reception team at your earliest convenience and this information will be passed onto your coach.

Unfortunately we cannot refund or credit lessons for the occasional missed lessons. However, we do have a refund policy where by the skater is unable to attend their lessons over a sustained period due to a medical condition. Details of the learn to skate refund policy are available upon request.

Children need to be at least 3 years of age before they can join the Learn to Skate scheme.

Our Learn to Skate Scheme is 100% practical based and all our coaches are qualified and trained to help and motivate the skater to improve their technique and confidence on the ice.

You can contact our team by completing the enquiry form above. This will direct your query to the appropriate venue so we can provide a quicker and more accurate response.